About the Role
Position: Lead Business Systems Analyst
Practice: Health and Welfare Operations
Job Title: Lead Business Systems Analyst
Reporting To: Manager
Experience: 5+ Years
Job Overview:
The Lead Business Systems Analyst (Configuration and Testing) is responsible for overseeing the delivery of benefits administration services, including system configuration and structured testing activities. The role combines hands-on expertise with team leadership, ensuring that configurations and validations are executed accurately and consistently, in compliance with client and regulatory requirements.
The Lead serves as the primary quality and delivery owner for the team, managing analysts, driving defect reduction, and ensuring operational readiness within live, regulated benefits administration environments. This is not applic...
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