Lead Assistant Manager-Training-Process Training

The primary responsibility of this role is to work with the team of assistant managers to oversee the quality of deliverables, manage team relationships, and assessing developmental/training needs of employees and process. The Lead Assistant Manager is always focused on achieving the organization's goals with effective delivery of its core competencies. 

Essential Functions: 

Operations/Client Management 

Identifies the gaps between the desired state and the current state of knowledge and work with different departments in developing customized training curriculum that is scalable and provides the company a competitive edge 

Articulates performance expectations and team objectives while collecting and interpreting balanced measure to evaluate individual staff and team performance 

Assesses developmental needs and collaborates with others to identify and implement action plans that support the devel...