About the Role
MUST BE LOCATED IN BRAZIL
Position: Lead App Support Engineer – Sales Platform
Duration: 12-month Contract
Hours: 8 – 5PM EST
Pay Rate: $20.00 - $25.00 per hour
Must Haves:
- 5+ years in Production Support, SRE, or Application Operations
- Strong debugging skills with Node.js and React/Angular
- Experience with MongoDB and SQL Server
- Familiarity with APM, logging, and monitoring tools
- Strong communication skills and ability to lead incident resolution
Plusses:
- Experience with Ionic mobile or hybrid applications
- Knowledge of ServiceNow IMT & RCA workflows
- Familiarity with CI/CD processes and pipelines
Day to Day:
- Monitor production applications to ensure stability, performance, and availability
- Lead and participate in incident tri...
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