Full-time
Lab Engineer (Hardware Support/ IT Support)
Posted by UST Global • Seberang Perai, Penang, Malaysia
About the Role
Lab Engineer (Hardware Support/ IT Support)
Installation & maintenance of company’s computer software and hardware/facilities;
- PC setup, installation, testing and troubleshooting.
- Support for production PC issues, failures etc.
- Basic Network Setup and Troubleshooting.
- Receive issues, update tickets accordingly to SOP, able to prioritize ticket resolution within SLA.
- Perform troubleshooting on: PC Hardware issues, network failure, good in command prompt.
JOB REQUIREMENTS
- Minimum 0-2 years' experience required in IT Technical support.
- Must be able to handle IT hardware / software / Networking and have trouble-shooting skill.
- Must be able to handle IT hardware / software installation.
- Good problem-solving skills.
- Willing to learn more.
Ready to Apply?
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