Full-time
L3 Systems Administrator
Posted by Gabtech Global, LLC • Philippines, Philippines, Philippines
About the Role
**PLEASE CAREFULLY READ ALL THE DETAILS BEFORE APPLYING***
JOB TITLE: L3 Systems Administrator
Work Type:
- Remote/WFH
- Fulltime
Working Hours : TBD (Usually US Hours/Night shift)
Start Date : TBD
JOB ROLE & RESPONSIBILITIES & REQUIREMENTS
- Resolve complex technical issues directly with customers submitted by phone, email, and onsite
- Act as the primary escalation point from tier 1 and tier 2 support technicians
- Provide training as needed to the tier 1 and tier 2 support teams
- Advanced troubleshooting for server network issues not limited to Cisco, Fortinet, Meraki, Dell, Palo Alto, Ubiquiti, and SonicWall hardware (routing, switching)
- Advanced knowledge and troubleshooting of Microsoft products including Windows Server, Azure, Cloud Computing, desktop...
Ready to Apply?
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