L2 Support Engineer & Release Manager

Who We Are

The L2 Support/Release managers is a member of RTB team (run-the-bank) who helps in steering the production support activities for software applications and works closely with the Development, solution architecture and QA practices to ensure code and design integrity of the fixes (hot fixes, patches). (S)he will follow the internal DB Best Practices and Governance procedures and working closely with ITAOs and CTB colleagues to ensure traceability and maintainability of all production releases.

So if you are an experienced Technical Support Engineer please join our team to create the next big thing in digital banking.

What You’ll Be Doing

• Drive on different tech adoption initiatives (GCP, EXACC, TRC etc)
• Provide support for technical infrastructure components (e.g. databases, middleware and user interfaces)
• Provide Support and remediation on any issues pertaining to the above applications by providing detailed code ...