Full-time

L2 Production Support

Posted by Capgemini • Mexico, Mexico, Mexico

📍 Mexico, Mexico 🕒 February 25, 2026

About the Role

Industry - Sector: Financial Services – Banking

What you’ll do?
  • Work actively with team members to analyze and resolve application issues.
  • Identify defects, discrepancies, and trends by ways of code debugging or log analysis.
  • Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas.
What you’ll bring:
  • Experience as a L2 support engineer
  • ITIL Process experience with Service Mgmt., Knowledge Mgmt., Incident Mgmt
  • Hands‑on experience in SQL (Pl/SQL), Unix and Shell Scripting
  • Hands‑on Read and Debug Java Code

Work Underpressure, Quality at work, Results Oriented

What can YOU expect in a career with Capgemini?
  • Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini’s clients.
  • You will work alongside te...

Ready to Apply?

Submit your application today and take the next step in your career journey with Capgemini.

Apply Now