L2 Production Support - Gdc

RH: Lessly MujicaPosition: L2 Production Support EngineerLocation: any state of MexicoIndustry - Sector: Financial Services - BankingWhat you'll do?
- L2 Production SupportWhat you'll bring:- Experience as a L2 support engineer- Good communication skills with ability to articulate the technical and functional aspects of development/production problem to help drive solutions with App Dev teams and senior stakeholders- ITIL Process experience with Service Mgmt.
, Knowledge Mgmt.
,- Incident Mgmt- Hands-on experience in SQL (Pl/SQL)- Capable to analyze joint's, Store Procedures and triggers- Unix and Shell Scripting are mandatory.
- Capable to monitor processes and scripts errors- Hands-on Read and Debug Code (Java or any OOP Language)- Skilled in Debugging and Troubleshooting.Ability to perform RCASoft skills:Work Underpressure, Quality at work, Results OrientedWhat can YOU expect in a career with Capgemini?
- Working in a team environment, Consultants will focus o...