About the Role
Job Description
Position
L2- Network & Security O&M
Work Location
Delhi & Pune
Scope
Provide subject matter expertise for the 24x7 operational support for network component (Routers, Switches, WAN Accelerators, Load Balancers, etc.) installation, management, configuration and troubleshooting expertise inclusive of passive components.
To provide expertise for configuration, management and troubleshooting Security Infrastructure components like Firewalls/ IDS/ IPS/ etc.
Maintaining Service Level Agreement (SLA) or OLA (Operational Level Agreement) of highest standards and Turn-Around Time (TAT) as agreed.
Technical Skills
- Expert level skills in configuring & troubleshooting of Network devices (LAN Switches/ Router/ Load Balancers). Preparing the Hardening Guidebook and necessary automation tool...
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