L2 Application Support Engineer

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At Flexicon Solution Inc., we are on a mission to become the most trusted IT partner, enabling our clients to achieve their goals through personalized and forward-thinking digital solutions. We’re currently looking for a L2 Application Support Engineer who is passionate, driven, and ready to make an impact.

Key Responsibilities

• Analyzing and providing effective incident resolution for technical issues from L1 Support
• Utilize MySQL syntax for database queries, maintenance, and performance optimization
• Collaborate with internal technical teams to provide in-depth technical support for application-related issues
• Write and maintain technical documentation to assist in optimizing problem-solving processes
• Use Node.js development tools as needed and resolve system-related issues
• Proactively monitor and mai...