L2 App Support with DevOps Exp

The Application Support Engineer (Level 2) is responsible for providing advanced application support services to ensure the stability, performance, and availability of enterprise applications. This role handles Level 2 incidents and service requests, performs application maintenance, supports cloud and DevOps environments, and collaborates with development and infrastructure teams to resolve complex issues. The position requires strong technical troubleshooting skills, hands-on experience across multiple technology stacks, and a solid understanding of application lifecycle management.

Key ResponsibilitiesIncident and Service Request Management

• Handle Level 2 application incidents and service requests, ensuring timely resolution and service restoration.
• Provide functional application support, including root cause analysis for recurring issues.
• Support system and application monitoring activities, including end-of-life (EOL) application monitoring....