Full-time

L1 System Administrator

Posted by Interactive Brokers • Mumbai, Maharashtra, India

📍 Mumbai, Maharashtra 🕒 February 28, 2026

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About the Role

Responsibilities
 : Take ownership of internal user issues reported and see problems through to resolution.
Research, diagnose, troubleshoot, and identify solutions to system issues, including account setup and network configuration.
Follow standard procedures for correctly escalating unresolved issues to the appropriate internal teams.
Correctly escalate unresolved issues to appropriate internal teams (e.g., software developers)
Talk to clients (internal) through a series of actions, either via phone, email or chat, until they've solved a technical issue. Follow up after the troubleshooting.
Document technical knowledge in the form of notes and manuals. Prepare accurate and timely reports.
Prioritize and manage several open issues at one time. Ensure all issues are correctly logged.
You are someone who will have: 
BS degree in Information Technology, Computer Science, or relevant field.
3+ years o...
                

Job Details

Location Mumbai, Maharashtra
Job Type Full-time
Category Computer Occupations
Posted February 28, 2026
Deadline April 09, 2026

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