About the Role
Title: L1 Desktop Support Engineer
Experience: 1 Year
Budget: 3lpa
Location: Noida
Employment Type: Full-Time
Key Responsibilit
- iesProvide first-level technical support for desktops, laptops, printers, and peripheral devic
- es.Install, configure, and troubleshoot Windows operating systems and standard business applicatio
- ns.Respond to user incidents and service requests through ticketing systems, phone, email, or in-person suppo
- rt.Diagnose and resolve hardware, software, network, and connectivity issu
- es.Perform user account management activities such as password resets and access reques
- ts.Configure and support Microsoft Office 365 applications, including Outlook, Teams, and OneDri
- ve.Install and update software, patches, and antivirus solutio
- ns.Support pr...
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