Full time

L1 Desktop Support Engineer - EG

Posted by Excis Ltd • Cairo, Cairo Governorate, Egypt

📍 Cairo, Cairo Governorate 🕒 June 23, 2026

About the Role

WE’RE HIRING A L1 DESKTOP SUPPORT ENGINEER IN CAIRO, EGYPT!
Excis is a global IT support leader, driven by innovation and collaboration. We're looking for a proactive Desktop Support Engineer to join our team in Cairo. Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day.
  • Client in 190+ countries
  • 6000+ Engineers
  • 200+ Enterprise Clients
  • We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.
    Key Responsibilities: 
  • Provide first/second level contact and problem resolution for customer issues.
  • Work with Third Party Vendors to remediate complex AV issues as needed.
  • Provide timely communication on issue status and resolution.
  • Maintain ticket updates fo...
  • Ready to Apply?

    Submit your application today and take the next step in your career journey with Excis Ltd.

    Apply Now