Full-time
L1 Application Support – Hospital Information System
Posted by Rigved Technologies Pvt Ltd • Mumbai, Maharashtra, India
About the Role
L1 Application Support – Hospital Information System
Rigved Technologies is hiring 2 L1 Application Support professionals for a hospital-based healthcare IT support role in Fort, Mumbai.
The selected candidates will provide first-level application support for Hospital Information System applications and work closely with hospital users, clinical teams, IT teams and support teams.
Key responsibilities
- Provide L1 support for HIS, LIMS and RIS applications.
- Resolve daily application and user issues within defined timelines.
- Log, track, document and escalate unresolved issues to L2/L3 teams.
- Support hospital workflows including OPD, IPD, billing, pharmacy, laboratory, radiology, ward management and discharge.
- Assist users with login issues, password resets, access rights and user-account management.
- Coordinate with doctors, nurses, hospital staff and interna...
Ready to Apply?
Submit your application today and take the next step in your career journey with Rigved Technologies Pvt Ltd.
Apply Now