About the Role
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Strategy & Governance
- Define integrated strategy for Quality, Knowledge, and Learning aligned to IT/business outcomes
Establish governance for ITIL, KCS, and L&D standards; ensure adoption and compliance - ITIL Service Management
- Drive shift-left, automation, and self-service; maintain SLAs/XLAs and service health dashboards
- ...
Ready to Apply?
Submit your application today and take the next step in your career journey with Optum.
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