About the Role
The KYC Lead is responsible for overseeing Know Your Customer (KYC) operations, ensuring regulatory compliance, and leading a team that actually understands why KYC exists (not just ticking boxes). This role balances people management, process improvement, and risk control—because regulators don't care about excuses.
Key Responsibilities
- Lead and manage the KYC team, ensuring timely and accurate completion of onboarding and periodic reviews
- Act as the subject matter expert on KYC, AML, and CDD/EDD requirements (yes, you need to really know them)
- Review and approve high-risk and complex KYC cases
- Ensure compliance with internal policies and global regulatory standards
- Identify process gaps and drive efficiency improvements (less rework, fewer headaches)
- Liaise with Compliance, Risk, Audit, and other stakeholders as needed
- Support regulatory audits and internal reviews—without panic
- Provide coaching, tra...
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