About the Role
Job Description
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- To have thorough knowledge of all SOP’s and P&P’s for Kitchen stewarding department
- To have thorough knowledge of local rules and regulations
- To have advance knowledge Accor Online Platforms
- To have extensive knowledge of hospitality sector, especially upper luxury segment
- To have thorough knowledge about Raffles brand values, LQA Standards and Forbes Standards,
- Good written and verbal communication skills in English
- Able to develop rapport with colleagues and management staff
- Ability to work cohesively with co-workers as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Ability to promote positive relations with guests and patrons
- Able to exercise good judgement with difficult guests
- Understanding and ability to work in a multi-cultural environment
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