Full-time
Knowledge Base Architect (Flexible Hours)
Posted by Monee • Kuala Lumpur, Kuala Lumpur, Malaysia
About the Role
A customer service-focused company in Kuala Lumpur is seeking a Customer Service Knowledge Base Specialist. The role involves creating and managing a knowledge base to support customer service representatives, ensuring they have the necessary resources to assist customers effectively. Candidates should have a Bachelor's degree, strong communication skills, and prior experience in customer service or knowledge management. This position offers flexibility and requires analytical problem-solving skills.
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