Full-time

Knowledge Analyst: IT Content & Knowledge Management

Posted by Optum • Manila, Metro Manila, Philippines

📍 Manila, Metro Manila 🕒 February 26, 2026

About the Role

A health services company in Manila is seeking an experienced IT Service Desk professional to manage knowledge base content and enhance decision-making efficiency. The ideal candidate will have over 5 years of customer service experience and proven problem-solving abilities in fast-paced environments. Strong organizational skills and a background in HTML and knowledge management are preferred. This role offers an opportunity to make a significant impact in the healthcare industry.
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