Full time

Know Your Customer Operations Analyst

Posted by 11274 Citi Business Services Costa Rica, SRL • Heredia, Heredia Province, Costa Rica

📍 Heredia, Heredia Province 🕒 February 28, 2026

About the Role

The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities:

  • Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices
  • Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)
  • Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor
  • Validate the information within KYC...
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