Kitchen Operations Group Leader - ZENATA Store

Job description

Customers

I ensure our guests are always in focus and strive to make them smile. I meet and serve our guests showing empathy and care. I am willing to listen and support them with an attitude based on the IKEA values.

I lead by example and am a good ambassador for the IKEA store in all contact with our guests, and I give them a good reason to return again and again.

I always look at our store through the eyes of our customers. I have a daily dialogue with our guests to get continuous feedback about their experiences and to learn more about their needs and wants. I then take action based on their input.

I empower and encourage my team to take immediate action to meet the needs of guests and give input on how to continuously improve our meeting with them.

I know about the services offered in my store and use this knowledge to help guests. I ensure my team does the same.

I ...