Keyholding Administrative Assistant

Keyholding Administrator

Hours: 45 hours per week, Monday–Friday

Location: OCS Control Room Ipswich

Contract Type: Full-time

We are looking for a highly organised and detail‑driven Keyholding Administrator to join our national Keyholding team based at OCS Ipswich. This role is essential in ensuring the smooth day‑to‑day coordination of keyholding activities, mobile service operations, compliance administration, and accurate data handling across our systems. You will work closely with operational teams, service partners, and internal stakeholders to maintain precise records and deliver a consistently high‑quality administrative service.

Key Responsibilities

• Manage and update keyholding records, ensuring accuracy and compliance at all times.
• Monitor and maintain data within Timegate and/or other workforce management and recording platforms.
• Prepare and analyse reports using Microsoft Excel, including pivo...