Keyholder

Overview

Keyholder (KH) role at SNDL Inc. with location details and context provided in the posting. The role is part of Nova Cannabis Inc., a national cannabis retailer operating under the Value Buds banner, focused on delivering value to cannabis consumers and maintaining high-quality products, in convenient locations, at everyday low prices.

Keyholder responsibilities and expectations cover customer engagement, brand representation, compliance, and store operations to support sales targets and customer service excellence.

Role and Responsibilities

The Keyholder role includes, but is not limited to:

Customer Offering

• Greet customers upon entrance, engage in meaningful conversations, and build relationships to understand their specific needs.
• Facilitate a welcoming and positive atmosphere for everyone in the store.
• Educate customers on cannabis products, strains, consumption methods, and safe/responsible usag...