Key Accounts Administrator

Premier Work Support are currently assisting a freight provider based in Basildon, Essex with the recruitment of a permanent Key Account Administrator in the Export Division.

As the Key Account Administrator you will be reporting to the Department Assistant Manager. You will be a proactive, organised, and punctual member of the team with the ability to act on your own initiative while being actively engaged with the rest of a team.

Key responsibilities include:

Timely and effective communication with Customers, partners, and internal departments via e-mail/telephone.
Liaise with clients/suppliers/partners to ensure customer commitments are delivered upon.
Effective monitoring of shipments.
Pro-active problem solving with customers and colleagues if/when issues arise.
Ensure consignments are rated correctly allowing invoices to be raised in an accurate and timely manner.
Provide KPI and reports both externally and internally where required.
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