Key Account Manager

Overview

Key Account Manager role at CommerceV3, a leading eCommerce solutions provider, to drive account growth, strengthen customer relationships, and ensure exceptional retention across the US customer base. Fully remote, LATAM-based role.

Key Responsibilities

• Manage and grow existing customer accounts (upsell, cross-sell, retention).
• Build strong client relationships and act as a trusted advisor.
• Conduct strategic reviews and ensure clients achieve eCommerce growth objectives.
• Collaborate with cross-functional teams (success, sales, marketing, product).

What We’re Looking For

• 3–5 years’ experience in Account Management / Client Success / Business Development (preferably in eCommerce, SaaS, or digital marketing with US clients).
• Strong communication & relationship-building skills.
• Knowledge of the eCommerce ecosystem & digital growth strategies.

Why Join Us?