Full-time

Key Account Manager (Local Key Account)

Posted by JACOBS DOUWE EGBERTS • Petaling Jaya, Selangor, Malaysia

📍 Petaling Jaya, Selangor 🕒 March 01, 2026

About the Role

The Key Account Manager (KAM) is responsible for managing and developing a set of key‑account customers on national level. They’re responsible for achieving sales targets in the given customers.

Key Responsibilities:

  • AOP & Customer Business Plan
  • Develop and implement strategic account plans for key customers. This includes setting sales targets, identifying growth opportunities, and outlining strategies to achieve.
  • Develop assigned customers AOP building block in line with MT yearly business objective & strategy
  • Develop Annual Customer Business Planning based on the defined Customers Segmentation & Strategy, supported by shopper insights, sales trend, consumer and market trend analysis. Develop & ensure execution of Customer strategy with key action plan & activity.
  • Lead Trading Term Negotiation with key customers, including pricing, ullage, terms of trade, promotions, and other contractual matters to ensure cu...

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