Key Account Manager

• Develop and maintain strong relationships with assigned client accounts for South Peninsular Malaysia & Singapore.
• Understand client needs and objectives, and provide strategic recommendations to address them
• Coordinate the delivery of products and services to ensure client satisfaction
• Identify upsell and cross-sell opportunities to grow revenue from existing clients
• Collaborate with internal teams to ensure seamless delivery of solutions
• Gather and analyse client feedback to drive continuous improvement
• Participate in the development of account plans and strategic initiatives

What we're looking for

• Minimum 3 years of experience in a similar account management or client-facing role
• Strong communication and interpersonal skills, with the ability to build trust and rapport with clients
• Proven track record of managing and growing key client accounts
• Excellent problem-so...