KAM

Job description

Position - KAM

 * Client Engagement: Proactively reach out to customers via phone callsto understand their needs,
preferences, and take orders. 

* Account Management: Maintain and nurture relationships with customers, ensuring satisfaction and
loyalty. 

* Sales Growth: Identify opportunities to upsell and cross-sell our productsto maximize customer
value. 

* Order Coordination: Work closely with the operationsteam to ensure timely and accurate order
fulfillment. 

* Issue Resolution: Handle customer concerns or complaints effectively, ensuring prompt resolution
and maintaining a high level of satisfaction. 

* Follow-Up: Conduct follow-up callsto ensure customer needs are met and to encourage repeat
business. 

* Reporting: Maintain detailed records of interactions and sales activities, providing regular ...