Full-time

KAM EXECUTIVE

Posted by White Force • Mumbai, Maharashtra, India

📍 Mumbai, Maharashtra 🕒 March 03, 2026

About the Role

Job description

* Client Engagement: Proactively reach out to customers via phone calls to understand their needs, preferences, and take orders. 

* Account Management: Maintain and nurture relationships with customers, ensuring satisfaction and loyalty. 

* Sales Growth: Identify opportunities to upsell and cross-sell our products to maximize customer value. 

* Order Coordination: Work closely with the operations team to ensure timely and accurate order fulfillment. 

* Issue Resolution: Handle customer concerns or complaints effectively, ensuring prompt resolution and maintaining a high level of satisfaction. 

* Follow-Up: Conduct follow-up calls to ensure customer needs are met and to encourage repeat business. 

* Reporting: Maintain detailed records of interactions and sales activities, providing regular updates when required.

INTERESTED CANDIDATE CAN APPLY ON BELOW GMAIL AND NUMBER

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