Full time

Junior Technical Support Analyst (Apprenticeship)

Posted by Phoenix Software • York, England, United Kingdom

📍 York, England 🕒 January 30, 2026

About the Role

Overview of the role 

Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools.  

We are seeking a Junior Technical Support Analyst to join our growing team. This position would be ideal for someone who is looking to start their career in IT or move industries.

* Please note that this is a Level 3 (A-Level equivalent) apprenticeship with the following entry requirements:

  1. 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
  2. GCSE Maths and English (or equivalents) at grades 3+ (D or above)
  3. Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject.

 

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