Junior Systems Engineer

About Us :

We see things differently, enabling businesses to focus on their core business and us to unlock their hidden potential.​ REDD is an end-to-end technology consultancy. Our team of experts, along with a full stack of products and services empower organisations to remain agile, modern and to achieve their vision.

About You :

• Relevant diploma or equivalent desirable.
• Relevant vendor certifications desirable.
• Previous experience in an MSP practice or similar is highly regarded.
• Liaising with third party service providers for problem diagnosis and rectification.
• Knowledge and understanding of Office 365 Teams and its voice component. 
• 1-2 years of strong direct customer service experience in a software or technical environment
• Proven experience of delivering a high degree of customer service and can effectively problem solve in an “out of the box” way including appropriate interpersonal skills to manage dema...