About the Role
Job Title: ServiceNow Developer
Location: Lisbon, Portugal
Work Regime: Full-time & Hybrid
Responsibilities and Tasks:
- Gather and analyse clients’ business requirements, mapping current processes and identifying improvement opportunities.
- Design and configure customised solutions on the ServiceNow platform, including workflows, forms, reports, and integrations.
- Coordinate and execute solution implementations, including configuration, testing, and data migration.
- Produce functional and technical requirements documentation.
- Ensure solutions are aligned with ServiceNow best practices and platform standards.
- Provide technical support to users, resolving issues and incidents.
- Monitor platform performance and ma...
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