About the Role
We are looking for an entry-level or junior professional with basic call center or customer-facing experience preferred. The ideal candidate will have clear and confident English communication skills, a willingness to learn outbound calling, lead qualification, and objection handling, and the ability to follow scripts, compliance guidelines, and training requirements. The role requires someone punctual, coachable and target-driven.
Job Description
- Makeoutbound calls to provided leads and qualify prospects
- Identify customer interest and eligibility using approved scripts
- Address basic customer questions and transfer qualified leads to senior salesstaff
- Accurately update call outcomes in the CRM
- Maintain quality, compliance, and performance standards
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