Contract Full time

Junior Operations Lead - EMEA market

Posted by Terry Soot • Berlin, Berlin, Germany

📍 Berlin, Berlin 🕒 March 03, 2026

About the Role

Key Responsibilities

  • Lead and manage field operations teams involved in data-collection driving, ensuring adherence to operating procedures.
  • Coach, mentor, and develop field surveyors; identify skill gaps and conduct periodic performance reviews.
  • Facilitate regular team meetings to share updates, procedures, and best practices.
  • Work closely with internal teams and external vendors / partners to coordinate logistics, coverage assignments, resource planning, and workload balancing.
  • Provide subject-matter expertise on regional operational issues; advocate for solutions when needed.
  • Gather, analyze, and report operational metrics; prepare weekly, monthly, and ad hoc status reports for internal and external stakeholders.
  • Support business reviews; assist with invoice verification, forecasting, and financial / quality / safety control processes.
  • Monitor performance trends and SLAs; identify issues and drive correc...
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