About the Role
We are looking for a Junior IT Operations Analyst to join a project at a company specializing in the management of financial markets.
Responsibilities
- Support the availability and stability of services in the European market by monitoring production and test environments.
- Assist in resolving operational alerts and incidents.
- Support the management of tickets for incidents, changes, and service requests, ensuring SLA compliance.
- Participate in the execution of critical incident procedures and the preparation of post-incident reports.
- Contribute to the creation and maintenance of operational procedures and knowledge articles.
Requirements
Technical Requirements
- Operating Systems: RedHat, Linux, ...
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