Full Time

Junior Implementation Engineer

Posted by Enghouse Systems • Bogotá, Cundinamarca, Colombia

📍 Bogotá, Cundinamarca 🕒 June 16, 2026

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About the Role

We are looking for a passionate professional who thrives in communication and customer support, with a keen enthusiasm for technology. You will be ready to deliver innovative and exceptional service in payment management. This is a fantastic opportunity to work with Navita Connect, one of our leading products in the market!

Responsibilities:
Customer Support via Service Now: Respond to support tickets and meet the SLAs established by the client.

Interface Between Client and Provider: Handle requests for activation/cancellation of service queues, ownership changes, international roaming activations, device requests and transfers, physical inventory management, portability requests, and data plan adjustments.

Inventory Control: Maintain oversight of lines and SIM cards, physical devices, and manage device maintenance.

Clarifying Inquiries: Guide users on report extraction and system usage, as well as address questions regarding ser...

Job Details

Location Bogotá, Cundinamarca
Job Type Full Time
Category Computer Occupations
Posted June 16, 2026
Deadline July 26, 2026

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