Full-time

Junior Fulfillment Associate

Posted by Mphasis • Mangaluru, Karnataka, India

📍 Mangaluru, Karnataka 🕒 March 03, 2026

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About the Role

Role: Back Office - Transaction Processing   
Designation: Tr Transaction Processing officer (Complex) – Level 1  
Department: Operations  
Reports to: Team Manager  
Summary:  
The Associate provides day-to-day customer support for back-office operations and web support via email and portal activities. This role is for someone who excels at and multi-tasking. Should be able to proactively track pending customer orders and provide resolution. 
Responsibilities:  
Manage personal and customer support inboxes effectively and respond quickly to end user requests based on service standards set for each customer. 
Process service orders, answer questions, maintain account information, and accurately document user’s information in ticketing / record system 
Communicate and collaborate effectively with all team members keeping the team informed of issue status by sharing information...
                

Job Details

Location Mangaluru, Karnataka
Job Type Full-time
Category Other-General
Posted March 03, 2026
Deadline April 12, 2026

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