Full-time
Junior Customer Service Specialist with English
Posted by Cognizant • Wroclaw,LS-ul. Grabarska 2, Poland, Poland
About the Role
**Work Model:** Office
**Working hours:** 9 AM - 5 PM
**Job Summary**
This is an excellent entry-level role for fresh graduates interested in finance, customer service, or business operations.
As a Customer Service Specialist, you will support customers with questions about invoices, payments, and account information. You will work closely with the AR team and receive full training on company systems, financial processes, and customer communication.
**Responsibilities**
+ Communicate with customers via email, phone, or ticket system to answer questions about invoices and payments.
+ Help investigate simple billing issues and work with internal teams to resolve them.
+ Support the AR team in monitoring overdue accounts and assisting with basic collection tasks.
+ Record customer interactions accurately in the system.
+ Assist with month-end report...
**Working hours:** 9 AM - 5 PM
**Job Summary**
This is an excellent entry-level role for fresh graduates interested in finance, customer service, or business operations.
As a Customer Service Specialist, you will support customers with questions about invoices, payments, and account information. You will work closely with the AR team and receive full training on company systems, financial processes, and customer communication.
**Responsibilities**
+ Communicate with customers via email, phone, or ticket system to answer questions about invoices and payments.
+ Help investigate simple billing issues and work with internal teams to resolve them.
+ Support the AR team in monitoring overdue accounts and assisting with basic collection tasks.
+ Record customer interactions accurately in the system.
+ Assist with month-end report...
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