Junior Customer Service Representative

IMS is an ever-growing company that has been in the business for almost 40 years. Today, IMS remains a frontrunner in providing affordable holistic membership programs to the masses and the working populace. Currently, we serve over 200 companies and over 300,000 Filipinos nationwide.

As our Customer Service Specialist, you will work with the Customer Service Department to ensure that our clients feel valued and taken care of by the company. You will play a crucial role in assisting our clients in navigating our services, addressing their concerns, and above all, making them feel appreciated and respected. If you have a strong passion for helping people, we'd love to get to know you

Responsibilities:

• Conducting regular phone calls to measure customer satisfaction
• Conducting PR or client visitations on a regular basis to ensure visibility and address all client concerns
• Meeting with our clients for orientations, presentations, and to addres...