Jira Systems Administrator

Location: AguascalientesJob Summary:We are looking for an experienced Atlassian Administrator at an intermediate level to join our team.This role involves managing the daily operations, providing support, and resolving break-fix issues for our Atlassian suite of products, including JSM, Jira, Confluence, OpsGenie, and related tools, as well as supporting MS SQL requirements.Responsibilities:- Configure, maintain, and support Atlassian tools (Jira, Confluence, Bitbucket) based on best practices.
- Customize workflows, dashboards, and reports in Jira to meet business requirements.
- Manage user permissions and access in accordance with security policies.
- Perform Atlassian product upgrades and plugin installations.
- Troubleshoot and resolve issues and integrations.
- Collaborate with development and IT teams.
- Provide training and support to end-users.
- Document configuration changes, procedures, and processes.
- Rebuilding/Enhancements of new or cu...