Java Support Engineer (Bogotá)

Contract Type: Temporary WAH

Location: Bogotá - //BOGOTA

Date Published:

Job ID: REF42762W

Job description: A role in application support engineering; responsibilities include receiving incidents, troubleshooting errors, exceptions, logs, Java debugging and SQL querying.

Responsibilities

• Review and investigate issues raised by clients and provide accurate guidance based on current documentation.
• Understand client software configuration and customizations in Java, JavaScript, SQL, XML to provide appropriate support.
• Install, configure and customize solutions by following implementation guides and manuals.
• Reproduce client environment data, configuration and setup to investigate possible issues.
• Provide information by collecting, analyzing, and summarizing development and service issues.
• Utilize software engineering tools such as configuration management systems, build processes, and deb...