Full-time
IVR Developer(Contact Center) (Mississauga)
Posted by Q1 Technologies • mississauga, peel region, Canada
About the Role
IVR Developer
Toronto, ON - 2 days a week Onsite
12 Months contract
4+ years of experience in DTMF IVR application development in CVP (Contact Center).
Cisco Call Studio / Cisco CVP, VXML Server, CVP Custom Elements (Java), Call Studio GUI, Apache Tomcat.
Knowledge of UCCE / ICM (Integration of CVP IVR Applications with UCCE Routing Scripts, DNIS ,Queuing to Skillgroup, CTI Variables, Finesse Agent Desktop),Cyara
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