Full-time
ITOM Developer - CMDB and Discovery
Posted by Infosys • región centro jalisco, región centro jalisco, Mexico
About the Role
Job Title
ServiceNow ITOM – CMDB and Discovery Developer
Experience Level- 5+ years of strong experience and proven specialization in ServiceNow ITOM implementation
- Strong Hands on – CMDB and Discovery - Major
- Strong knowledge of ITIL processes and best practices
- ServiceNow CSA, ITOM – Discovery, Data Foundations CMDB & CSDM
- Design and implement ServiceNow ITOM Discovery and CMDB solutions to meet client requirements.
- Configure and manage Discovery (MID Servers, schedules, credential management, patterns) and ensure reliable CI population.
- Establish and maintain CMDB governance and data quality, including CI class modeling, relationships, lifecycle, and data standards.
- Configure Identification and Reconciliation (IRE), including identification rules and reconciliation behavior across data sources.
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