ITIL - Services IT Dev. Program Sr. Assoc. II
Posted by NTT DATA • Noida, Uttar Pradesh, India
About the Role
Job Description
Req ID: 319269
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a ITIL - Services IT Dev. Program Sr. Assoc. II to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
2+ years of experience in the IT industry with hands-on experience in any Infrastructure Monitoring Tools such as Zenoss, Nagios, BMC TrueSight, SolarWinds etc.
Server, Network, Storage and/or Application monitoring experience.
Experience with ticketing systems such as ServiceNow/JIRA.
Understanding of core ITSM modules like incident management, problem management, change management, User Stories, Request workflows etc.
Knowledge of event management.
Basic Python or Bash/Shell scripting experience to automate repetitive tasks.
Creation of SOP ...
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