IT Web Support - Technical Analyst 3 for NetSuite (Suitecloud)

Why ORACLE + NetSuite?

To start, you’ll be surrounded by smart, innovative, caring people — invested in our customers and the community. If you’re looking to share your unique perspective and ideas at a collaborative table and help equip all kinds of businesses achieve their visions.

Job summary:

• Work as a Support Specialist for NetSuite's proprietary APIs and other Cloud Applications. These includes Web Services, REST, Single-SignOn and ODBC. The team consists of individuals with development and support backgrounds.
• Resolves Client inquiries raised by troubleshooting problems with malfunctioning software applications and recommends corrective action.
• Documents Client information and recurring technical issues to support product quality programs and product development.

Job responsibilities:

• Provide phone and online support...