About the Role
· Provide first-level IT support to end users
· Assist in installation and configuration of computers, printers, and software
· Support basic networking tasks (LAN, Wi-Fi, IP addressing)
· Assist with user account setup and password resets
· Escalate unresolved issues to senior IT staff
· Maintain IT inventory and basic documentation
· Follow IT security policies and procedures
Skills & Knowledge Required
· Basic understanding of computer hardware and peripherals
· Basic knowledge of Windows operating system
· Fundamental networking concepts (IP address, LAN, WAN, Wi-Fi)
· Basic troubleshooting skills
· Familiarity with Microsoft Office (Word, Excel, Outlook)
· Basic understanding of antivirus and system security
· Good communication and willingness to learn
Ready to Apply?
Submit your application today and take the next step in your career journey with Technical.
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