About the Role
Proven Level 2 support across large organisations with high end-user volumes. Strong technical capability in both Windows and macOS environments. Effective onsite and remote support with excellent troubleshooting skills.
IT Support Technician – Level 2 Location: Adelaide CBD (may be required to support nearby metro areas)
Contract: 3-6 months
Pay: $40 p/h + Super
We’re seeking an experienced Level 2 IT Support Technician to join a large, enterprise-scale environment based in the Adelaide CBD. This role is perfect for someone who thrives in high-volume support settings, is confident working both onsite and via remote ticketing systems, and is technically strong across Windows and macOS.
Key Responsibilities
- Provide Level 2 onsite desktop support across end-user devices, hardware, software, and peripherals.
- Resolve and escalat...
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