IT Technician

Responsibilities:


 Installing, configuring, and maintaining computer equipment, hardware, and associated peripherals like printers, scanners, and keyboards .



 Diagnosing and resolving hardware and software issues, using tools such as help desks or support ticket systems .



Managing computer networks, including setting up routers, monitoring connections, and troubleshooting connectivity issues .



 Assisting employees with technical queries related to software, hardware, and access permissions .



 Performing system updates and ensuring malware protection to prevent security breaches or hacking attempts .



 Managing inventories of IT equipment and recommending purchases where necessary .

Supporting onboarding processes for new employees by setting up user accounts, permissions, and devices .



 Documenting problem resolutions, creating manuals, and improving processe...