Full-time
IT Technical Support
Posted by Progressive Medical Corporation • Pasig, Metro Manila, Philippines
About the Role
On-site - Pasig 1-3 Yrs Exp Bachelor Full-time
Job Description
Medical Reimbursement
Government Mandated Benefits
Retirement Plan
Professional Development
Diversity Program
- Bachelor’s degree in Information Technology
- CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is a plus
- 1+ years of experience in technical support
- Strong troubleshooting and communication skills
DUTIES AND RESPONSIBILITIES
- Technical Support: Provide help desk services, troubleshoot hardware/software issues, and assist users with technical problems.
- Network Management: Monitor and manage LAN/WAN performance, firewalls, routers, and switches to ensure connectivity and security.
- Cybersecurity: Implement and maintain security protocols, monitor for threats, and respond to security breaches or vulnerabilities.
- Software Management: Install, updat...
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